What personal information do we collect when you visit our website?
Personal identifying information is only collected on our website with your specific knowledge and consent. When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
Our servers automatically receive and record information from your device or web browser when you visit our website. This information may include your IP address, the type of browser you use, the operating system you are running and the website that referred you.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, use Live Chat, open a Support Ticket or enter information on our site.
We also collect the information that you provide us via feedback on our products or services.
How do we use your information?
We may use the information we collect from you in the following ways:
To personalize your user experience and provide you with the content and product offerings that interest you most.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To run a contest, promotion, survey or other site feature.
To process your transactions.
To ask for ratings and reviews of services or products
To follow up with you following correspondence (live chat, email or phone inquiries)
How do we protect visitor information?
We aim to ensure your visit to our site is as safe as possible. To achieve this, our website is scanned on a regular basis for security holes and known vulnerabilities. We also use regular Malware Scanning.
Your personal information is protected behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a you place an order to ensure the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Remember and process the items in your shopping cart.
Understand and save your preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions. We may also use trusted third-party services that track this information on our behalf.
You can choose to receive a notification each time a cookie is being sent from your computer, or you can choose to turn off all cookies. You do this through your browser settings. Please refer to your browser’s Help menu to learn how to modify your cookie preferences.
If you chose to turn off all cookies, some features of our website will be disabled. This may affect your experience of our services and may prevent some of our services from functioning properly. You will still be able to place orders.
We never sell, trade or otherwise transfer your personally identifiable information to outside parties unless we provide you with prior notice. This does not apply to our website hosting partners or other parties who assist us in the operation of our website or providing you the best service. However, these parties must agree to keeping your information strictly confidential.
We reserve the right to release information in order to comply with the law, to enforce our site policies, or to protect the rights, property and safety of others. We may provide non-personally identifiable visitor information to other parties for marketing, advertising or other uses.
In order to provide you with the best possible service, we may include or offer third-party products or services on our website. These third-party sites are governed by their own separate and independent privacy policies. We therefore have no responsibility or liability for the content or activities of these sites. However, the integrity of our website and of the content we share with you is important to us. We welcome any feedback you may have on the sites we link to.
Google's advertising requirements are detailed by Google's Advertising Principles. You can learn more about them here: https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Demographics and Interests Reporting
You opt-out of being served advertisements by setting your ad preferences via the Google Ad Settings page, by visiting the Network Advertising initiative opt out page, or by installing the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
You can learn more about the CalOPPA here: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users may visit our site anonymously.
User can change their personal information by contacting us via email.
How does our site handle “do not track” signals?
We honor all “do not track” signals. When a Do Not Track (DNT) browser mechanism is in place, we do not track, plant cookies or use advertising.
Does our site allow third-party behavioral tracking?
Yes, our website allows third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
The Children's Online Privacy Protection Act (COPPA) puts parents in control of the collection of personal information from children under the age of 13. We are legally bound, and make all efforts, to protect children's privacy and safety online. We do not specifically market to children under the age of 13.
Fair Information Practices
We abide to the principles set out in the Fair Information Practices Principles.
In order to be in line with Fair Information Practices we will take the following action, should a data breach occur: Within 7 business days, we will notify the users via in-site notification.
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act sets the rules and requirements for commercial email and messages, and gives recipients the right to not have emails sent to them.
We collect your email address in order to:
Send you information, respond to your inquiries, and/or other requests or questions.
Process your orders, and to send you information about your orders.
Send you additional information related to your product and/or service.
Market to our mailing list or continue to send your emails after the original transaction has occurred (you may opt-out of receiving our emails at any time).
To be in accordance with CANSPAM we agree to:
NOT use false or misleading subjects or email addresses.
Identify the message as an advertisement in a reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can send us your request by following the instructions at the bottom of each email. We will promptly remove you from ALL correspondence.
Mundekulla Retreat Center
Långasjö, Kalmar 36195